FREQUENTLY ASKED QUESTIONS
Everything you need to know about Barr Olympia paddles and ordering.
PRODUCTS
Every Barr Olympia paddle is engineered using aerospace-grade materials and developed alongside professional players. We obsess over tolerances measured in microns, not millimeters, and we never compromise on material quality.
If you're new to pickleball, we recommend the Barr Starter Series. Intermediate players love the Olympia Signature. Competitive and advanced players typically choose the Olympia Pro X1 or Barr Elite Carbon. Our team is happy to help you choose — contact us anytime.
Yes. All Barr Olympia paddles are USAPA (USA Pickleball Association) approved for tournament play.
Carbon fiber paddles offer a harder surface that generates more power and spin, with a crisper feel. Fiberglass paddles have a softer feel with more dwell time, which some players prefer for control. Our premium lines use carbon fiber; our entry-level paddles use fiberglass.
ORDERS & SHIPPING
Standard shipping takes 3–5 business days. Expedited (2-day) and overnight options are available at checkout. All orders ship from our New York warehouse.
Yes, we ship to over 40 countries. International shipping typically takes 7–14 business days. Customs fees and import duties are the responsibility of the customer.
Orders can be modified or cancelled within 2 hours of placement. After that, the order enters our fulfillment process and cannot be changed. Please contact us immediately at [email protected].
RETURNS & WARRANTY
We offer a 30-day no-questions-asked return policy on all unused paddles in original packaging. Used paddles may be returned within 30 days if there is a manufacturing defect.
Our lifetime warranty covers manufacturing defects, delamination, and structural failures under normal use. It does not cover damage from misuse, accidents, or normal wear and tear (grip wear, edge guard scuffs).
Email us at [email protected] with your order number and photos of the defect. We typically respond within 24 hours and process warranty replacements within 5 business days.